Monitoring dashboards and receiving alerts to detect potential issues on real time or proactively detect when possible
Logging, updating and tracking incidents in the ticketing system, following the SLA
Establish and organise communications between internal teams and vendors during incidents
Escalate issues to relevant teams and follow up the progress
Troubleshoot issues and perform analysis
Pulling out and help on build reports from monitoring tools
Perform sanity checks on OTT platforms
Collaborate on increasing the platform’s availability, performance, security and health.
Upper Intermediate English
A problem-solving attitude
Willing to learn and create processes and work on improvements
Monitoring and operation experience of OTT Platforms
Basic knowledge of Live Streaming, VOD: Transcoding, Content Delivery Network, Metadata, CMS.
Programming knowledge: Webhosting, Scripting, Java, Javascript, Python
Networking
Experience on Testing: QA, UAT, Smoke Tests. (Selenium, Appium, CDK, SDK, Postman or SOAP)
API Rest
Company
Location
Buenos Aires - Argentina
Job type
Full-Time
JavaScript Job Details
Every great story has a new beginning, and yours starts here.
Welcome to Warner Bros. Discovery… the stuff dreams are made of.
Who We Are…
When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next…
From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.
The Job
Monitoring, operation and Incident Management of OTT & Digital Platforms and IP Distribution for linear channels. Point of contact and escalation to vendors and relevant teams within Warner Bros Discovery to ensure the stability and healthiness of the OTT Platforms. Take actions to mitigate the impact of issues and implement workarounds.
The Daily
The Essentials
The Nice to Haves
How We Get Things Done…
This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.
The Legal Bits…
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, union status, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. If you’re a qualified candidate with a disability and you need a reasonable accommodation in order to apply for this position, please contact us at [email protected].More Developer Job Boards
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